Frequently Asked Questions
Find answers to common questions about Codepilot.
General
What is Codepilot?
Codepilot is a comprehensive DOT compliance management platform designed specifically for trucking fleets. It helps you track compliance requirements, manage driver records, and maintain audit-ready documentation.
Who should use Codepilot?
Codepilot is ideal for trucking companies of all sizes—from small owner-operator fleets to large logistics companies. Any business managing drivers and subject to DOT regulations can benefit from our platform.
Is Codepilot cloud-based?
Yes! Codepilot is a fully cloud-based platform. You can access it from anywhere with an internet connection, on any device. No installation or hardware required.
Pricing & Billing
How much does Codepilot cost?
We offer three plans: Starter ($99/month), Pro ($199/month), and Enterprise ($499/month). All plans come with a 14-day free trial.
Do you offer annual discounts?
Yes! Save 20% when you pay annually instead of monthly. Contact our sales team for more details on annual billing options.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time without penalty. We want you to stay because you love Codepilot, not because you're locked in.
What is your refund policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied, we'll refund your money—no questions asked.
Features
What compliance regulations does Codepilot cover?
We cover FMCSA regulations including driver qualification files (DQF), hours of service (HOS), vehicle maintenance records, driver safety performance history, and more.
Can I track multiple fleets?
Yes! The Pro and Enterprise plans support multiple fleet management. You can organize drivers by fleet and manage them all from one dashboard.
Does Codepilot integrate with other systems?
Yes! We integrate with popular telematics systems, ELDs, accounting software, and more. The Enterprise plan includes custom API access for unlimited integrations.
How often are regulations updated?
We continuously monitor FMCSA updates and automatically update Codepilot to reflect regulatory changes. You'll always be compliant with the latest rules.
Security & Support
How secure is Codepilot?
Security is our top priority. We use industry-standard encryption, regular security audits, and comply with GDPR and other data protection regulations.
What kind of support do you offer?
Starter plans include email support. Pro plans include email and phone support. Enterprise plans include 24/7 dedicated support from our team.
Do you have a mobile app?
Yes! Our mobile apps for iOS and Android let your drivers submit information on the go. The apps work offline and sync when connected.
How do I export my data?
You can export your data anytime in standard formats (CSV, PDF, etc.). Your data is yours—we make it easy to access and download it.
Getting Started
How long does it take to set up?
Most fleets are up and running in less than an hour. We provide a simple onboarding process and can help import your existing data.
Do you provide training?
Yes! We provide comprehensive training for all team members. Plus, we have video tutorials and detailed documentation to help you get started.
What happens to my data if I cancel?
You can download all your data before canceling. We don't retain any data after your subscription ends.
Can't find your answer?
Contact our support team. We're here to help!